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Privacy policy
Last Updated: June 11, 2025
This Privacy Policy explains how Gym Fit AU (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from www.gymfitau.com.au (the “Site”) or otherwise communicate with us. Collectively, we refer to these interactions as the “Services.”
By using our Services, you agree to the collection, use, and disclosure of your information as outlined below. If you do not agree with this Privacy Policy, please do not use our Site or Services.
Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@gymfit.au
Phone: 0429 445 873
Hours: Monday – Thursday: 9AM – 7PM ET
Friday: 9AM – 2PM ET
Mailing Address: 3 Sandy Wynd, Kilsyth South, VIC 3137, Australia
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Last Updated” date. We recommend reviewing this page regularly to stay informed.
Information We Collect
1. Information You Provide Directly
We may collect the following personal details from you:
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Contact information (name, phone number, email, address)
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Billing and shipping details
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Login/account credentials (username, password)
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Messages or support inquiries submitted through our Services
2. Information Collected Automatically
Using cookies, pixels, and similar technologies, we may collect:
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IP address, browser type, device data
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Time zone and language settings
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Usage data, such as browsing history, time spent on pages, clicks
3. Information from Third Parties
We may receive your information from:
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E-commerce platforms like Shopify
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Payment processors for payment and billing data
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Marketing and advertising platforms to understand usage and performance
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Analytics providers to measure and improve site performance
How We Use Your Information
We use your personal data for the following purposes:
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Order Processing: To fulfill and manage your purchases, returns, and customer service needs.
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Account Management: To create, verify, and maintain user accounts.
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Marketing & Promotions: To send promotional offers via email or SMS (you may opt out).
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Fraud Prevention: To monitor, detect, and prevent security threats or fraud.
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Service Improvement: To enhance our Services and customer experience.
Cookies and Tracking
We use cookies and similar tools to:
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Remember your preferences
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Analyze traffic and user behavior
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Personalize content and advertising
You may manage cookie preferences through your browser. Note that disabling cookies may affect your experience and access to some features.
For more on cookies used through Shopify, visit: Shopify Cookie Policy
Sharing of Personal Information
We may disclose your information to:
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Service Providers (e.g., shipping partners, IT support, payment processors)
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Marketing Partners to help deliver targeted ads
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Legal Authorities when required to comply with the law or to protect rights
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Corporate Affiliates within our group of businesses
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In Business Transfers such as mergers or sales
We do not sell your personal data.
User-Generated Content
If you submit content such as reviews or comments, they may be publicly visible. We are not responsible for how others may use this publicly available information.
Links to Third-Party Websites
Our Site may contain links to other sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies directly.
Children’s Privacy
Our Services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has submitted personal data to us, please contact us to request deletion.
Security and Data Retention
While we take reasonable measures to secure your data, no system is 100% secure. We retain your data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent
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Restrict or object to processing
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Receive your data in a portable format
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Manage your marketing preferences
To exercise any of these rights, contact us at info@gymfit.au or call 0429 445 873. We may need to verify your identity before processing your request.
Complaints
If you are unhappy with how we handle your data, please contact us directly. If you are not satisfied with our response, you may contact your local data protection authority.
International Users
If you access our Services from outside Australia, your data may be transferred to and stored in Australia or other countries. We ensure safeguards are in place, such as Standard Contractual Clauses, to protect your data internationally.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: gymfitads2025@gmail.com
Phone: 0429 445 873
Mail: 3 Sandy Wynd, Kilsyth South, VIC 3137, Australia
